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This paper outlines a strategic framework on how
to develop a premier graduate programme, which
is important to enhance the brand name of a higher
institution as well as be sustainable under a selffinancing
structure. The strategic roadmap covers
five critical aspects to a world-class graduate
programme using the acronym CLASS which stands
for: Curriculum, Linkage, Awareness, Staff and
Students.
Curriculum refers to the structuring of a fresh and
flexible syllabus which will be both appealing and
relevant to the needs of the target market. Bearing
in mind the target market, the course curriculum
should be guided by two basic questions: Firstly,
what would these practitioners and executives need
to know? Secondly, how can the programme prepare
them for leadership positions in the industry?
Linkage involves forging strong ties and associations
with the alumni and industry, as well as forming
global partnerships with reputable universities
and prominent professors. One cornerstone of the
programme would be the active involvement of
overseas professors and prominent practitioners to
teach in the programme. Together, curriculum and
linkage symbolise the essence of the educational
product.

Figure 1. Roadmap to a world-class graduate programme
If curriculum and linkage are the hardware of
the programme, then Staff and Students are the
programme's software. Staff, should not only be
knowledgeable in their field of expertise, but should
also be effective teachers and good communicators
who can link theory with practice. They have to
appreciate that graduate education needs to be
more prescriptive rather than descriptive, and place
the emphasis on problem-solving and knowledge
applicat ion without compromising academic
rigour.
Students, the target customers, should ideally
compr ise a good mix of motivated local and
international students who will be future leaders of
the industry. Instead of the traditional one-way flow
of knowledge from teacher to students, learning at
the graduate level is more dynamic because students
also learn from one another. Hence, one selection
criteria for admission to a graduate programme is
whether the prospective candidate can contribute to
classroom discussions. In this respect, the applicant's
practical know-how and work experiences will be
important considerations.
Finally, an Awareness of the programme can only
be developed through continuous and proactive
publicity and promotion exercises. Coming up with
an exciting marketing brochure is only the first step
to enhance the image of a graduate programme.
Other ways to create awareness and presence
include:
- advertising in strategic publications,
- participating actively in major conferences
attended by the industry, and
- engaging with key practitioners and organisations
continuously through research collaborations and
consultancies.
In short, the target goal is to develop a brand name
through a solid product, a dynamic community and
a strong presence.
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